With real style and commitment, we are thrilled to chat to our Top Newie for 2018 – Martinette Krikke! Hailing from the Jacaranda City, Martinette quickly settled into Pentravel Brooklyn and ended her first year in the business with a phenomenal achievement. Here’s her take on working at Pentravel.
Tell us about your first year at Pentravel?
My first year was all about learning; learning about travel and learning about all the amazing destinations that we offer. It was so much fun, getting to know the company values and the people. We also went on the MSC Newie Cruise, which is something to look forward to in your first year.
What do you believe made you so successful?
I have an amazing team with years of experience that could teach me how everything works and how to be great at customer service.
What do you love most about working at Pentravel Brooklyn?
My colleagues and my clients. We have a lot of fun as a team and my clients have also grown very close to my heart.
What are three things you learnt about being a good consultant?
Communication, communication and communication. The more you communicate with your client, the safer they feel with you handling their hard earned holiday.
What did you find challenging?
I was quite terrified of clients in the beginning, because I was worried they thought I didn’t know a thing, but people are a lot more gracious than you think.
Any advice for aspiring newies?
It might be difficult in the beginning, but if you stick to it, it’s the most fun you’ve ever had working.
Next trip on the horizon?
I’ve got two trips to look forward to in one month, first Le Boat in France and then going on an India Tour for our Highclimbers incentive.
Keen to join our team? Apply Now.